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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why aren't my edits saving?

    Asked by kcoleman21 on November 21, 2011 at 02:04 PM

    Edits are not showing up in saved forms.

    Page URL:
    http://www.jotform.com/form/13242538219

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    Answered by paoloumali on November 21, 2011 at 02:14 PM

    Hi, 

    This is how your form appears in my end.

    Also, please refresh your browser's cache as it might be showing you the cached version. Please let us know if the problem still persists. Thank you.

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    Answered by kcoleman21 on November 21, 2011 at 02:17 PM

    Yes, and instead of that they should read "Nominate" only next to each name. I will make the edits again, refresh and alert you should the problem persist.

     

    Many thanks for your quick response!

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    Answered by paoloumali on November 21, 2011 at 02:20 PM

    Your welcome. We shall wait for the updates from you. Thanks!

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    Answered by kcoleman21 on November 21, 2011 at 02:29 PM

    My changes are still not configuring :(

    All I want is for the one option next to the name to read "Nominate"

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    Answered by paoloumali on November 21, 2011 at 02:36 PM

    That's weird because it clearly reflects the changes you made here as shown in this screenshot

    Is it possible you were looking on a different form or page with a different form embedded on it?

    Can you try it on a second browser?

    Thank you.

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    Answered by kcoleman21 on November 21, 2011 at 02:46 PM

    It looks like I have to sit on the page for a while; make an edit and then delete to do a self save (versus the auto save) to keep the changes.  #weird

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    Answered by paoloumali on November 21, 2011 at 02:53 PM

    It's also possible that some web server is keeping a cache of your form and so propagation is taking some time.

    Regarding saving, I usually hit on 'Preview' since doing so will save the form as is then show what it will appear.

    Please monitor in your end if you will still experience edits not being saved.

    Thank you for using JotForm.