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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trouble Sharing Form using Email Link

    Asked by tgottsman on May 31, 2015 at 07:12 PM

    i have done this and it is not sending my email. can you please help?

    This is a re-post of a comment on How to Send a Form via Email

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    Answered by Boris on June 01, 2015 at 05:42 AM

    Hello tgottsman.

    I am sorry for the inconvenience. I have just tested this function myself, and it appears to work properly on my end. Can you please let us know which form have you been trying to share this way?

    It would also help us try and reproduce the issue if you would tell us what email address did you use as the From: field, as well as the recipient address in the To: field.

    Please make sure that all the fields are filled, before you click on the Send Email button, so as to help prevent your email from being dropped by the recipient mailing server as spam. It would be best if you've used noreply@jotform.com as the sender in the From field.

    Please let us know if you experience further issues, in which case I would ask you to please also provide the information regarding the emails you are using in your From and To fields, and what subject line you may be using.

    Thank you.

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    Answered by Heidi on March 06, 2016 at 07:16 PM

    Email great as a test however when I click on link it says

    The form  is currently unavailable
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    JotForm Support

    Answered by BJoanna on March 07, 2016 at 03:51 AM


    I have moved your question to separate thread and we will provide you an answer there shortly.