How to change the PayPal receipt form Donation to Payment received

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    MTPhoto
    Asked on May 31, 2015 at 07:17 PM

    I have an online order form developed with payments made through PayPal. The PayPal receipt shows a "donation" was made and not a payment. How do I fix this?

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    Boris
    Answered on June 01, 2015 at 05:31 AM

    It seems that you have selected the option in the Payment Tool Wizard that your payments are donations. Please try clearing the checkbox which says:

    This is a donation. We are a non-profit organization.

    You can get to this window by editing your form, and at the bottom of the screen clicking on the Cart total field, then on the small wand-shaped icon.

    Please let us know how it goes.

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    MTPhoto
    Answered on June 01, 2015 at 05:44 AM

    Thanks heaps - I did have that box checked (Duh). I'll watch the payment that comes in but i'm sure that will have fixed it. Thanks again

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    Boris
    Answered on June 01, 2015 at 06:46 AM

    You are very much welcome. Please let us know if it doesn't come out as expected, and we will gladly take another look.

    Kind regards.