- MTPhotoAsked on May 31, 2015 at 07:17 PM
I have an online order form developed with payments made through PayPal. The PayPal receipt shows a "donation" was made and not a payment. How do I fix this?
- BorisAnswered on June 01, 2015 at 05:31 AM
It seems that you have selected the option in the Payment Tool Wizard that your payments are donations. Please try clearing the checkbox which says:
This is a donation. We are a non-profit organization.
You can get to this window by editing your form, and at the bottom of the screen clicking on the Cart total field, then on the small wand-shaped icon.
Please let us know how it goes.
- MTPhotoAnswered on June 01, 2015 at 05:44 AM
Thanks heaps - I did have that box checked (Duh). I'll watch the payment that comes in but i'm sure that will have fixed it. Thanks again
- BorisAnswered on June 01, 2015 at 06:46 AM
You are very much welcome. Please let us know if it doesn't come out as expected, and we will gladly take another look.