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MTPhotoAsked on May 31, 2015 at 7:17 PM
I have an online order form developed with payments made through PayPal. The PayPal receipt shows a "donation" was made and not a payment. How do I fix this?
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BorisReplied on June 1, 2015 at 5:31 AM
It seems that you have selected the option in the Payment Tool Wizard that your payments are donations. Please try clearing the checkbox which says:
This is a donation. We are a non-profit organization.
You can get to this window by editing your form, and at the bottom of the screen clicking on the Cart total field, then on the small wand-shaped icon.
Please let us know how it goes.
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MTPhotoReplied on June 1, 2015 at 5:44 AM
Thanks heaps - I did have that box checked (Duh). I'll watch the payment that comes in but i'm sure that will have fixed it. Thanks again
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BorisReplied on June 1, 2015 at 6:46 AM
You are very much welcome. Please let us know if it doesn't come out as expected, and we will gladly take another look.
Kind regards.