What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have a new credit card. How do I update my account?

    Asked by groberto on November 21, 2011 at 02:45 PM
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    Answered by paoloumali on November 21, 2011 at 03:04 PM


    Credit card payments are handled by our payment gateway Plimus.

    You may change your credit card info by logging into
    your Plimus account. You will need to find out your Plimus username
    (a long string of numbers) from the original plimus email you received when 
    you paid for JotForm.

    If you forgot you password you may visit the link below and enter the 
    email address used upon sign up:


    That will reset your password and you can then login there to change the CC details.