What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    can i include place for social security number?

    Asked by lidengland on June 01, 2015 at 02:17 PM
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    JotForm Support

    Answered by david on June 01, 2015 at 03:32 PM


    Collecting social security numbers and other such sensitive data is against our terms of use.  Adding fields that ask for such data will likely result in your account and forms being suspended.  We do allow the collection of such data in certain cases but even in those cases we strongly recommend against doing so.

    If you have any further questions, let us know and we will be happy to help.

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    Answered by Glenn on July 24, 2015 at 07:12 PM


    we are a mental health practice and require a social security number on our intake form.  If we do so, and use the secure form to embed the source code into a Joomla article, will this be acceptable within your terms of use?

    Thank you,



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    JotForm Support

    Answered by jonathan on July 24, 2015 at 08:52 PM

    Hi Glenn,

    We will respond to your inquiry separately here http://www.jotform.com/answers/619271