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    How to force unchecked boxes to be sent (and identified) in email submission.

    Asked by sanfordlabscience on June 01, 2015 at 03:13 PM

    I have a JotForm used as a safety equipment checklist.  In any of several rooms of my facility, I have the following layout on the form:


    Break Room:

    (checkbox) Checked fire extinguisher

    (checkbox) Checked first aid kit

    (checkbox) Checked escape door


    When the form is submitted and I receive an email I can immediately see what was checked.  I cannot, however, tell if anything is missing, i.e., if anything was not checked.  It is just as important for me to know that the first aid kit was NOT checked as it is to know that the fire extinguisher WAS checked.  How can I have the email tell me what was checked as well as what was not checked?



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    JotForm Support

    Answered by BDAVID on June 01, 2015 at 04:52 PM

    "I cannot, however, tell if anything is missing, i.e., if anything was not checked."

    You can tell if an option was not checked just by seeing the notification, if the option is not there, means it was not checked.  For example, in "Common Corridor", you have 7 options that can be checked:

    If a person checks only the first two options, which are:

    -ABC-5lbs, located next to Cart Wash doors

    -ABC-10lbs, located across from Food Prep Area

    They will be reflected on the email notification:

    Meaning the other 5 options where not checked, which are:

    -First Aid Kit (Bandages, Gauze, Triangle Bandage, Thermal Blanket, Nitrile Gloves), located at Food Prep Area

    -AED (look for green checkmark, push "on" button", wait for "unit OK", push "off button"), located above sink

    -First Aid Kit (Band-Aids, Bandages, Gauze, Triangle Bandage, Thermal Blanket, Bloodstopper, Ice Pack, Antiseptic Spray, Hydrogen Peroxide, Nitrile Gloves, Scissors), located above sink

    -Burn Kit (Burn Jel, Burn Dressing), located above sink

    -Eye Wash Station, located across from Common Corridor sink

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    Answered by sanfordlabscience on June 02, 2015 at 01:18 PM

    Haha, that's true enough.  However I'm searching for something a little more obvious.  The people reviewing the email will not necessarily be familiar with the form and even if they were it would be difficult to remember every single line to be able to spot at a glance which ones were missing.  The only other option would be to compare the email side-by-side with the form every time an email is received, but that would defeat the purpose of having an easy-to-use online form in the first place.  Is there any way to set the form up to email which items were checked and which items were not?

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    Answered by sanfordlabscience on June 02, 2015 at 02:29 PM

    Ah, thanks to a friend more skilled in the ways of Jot-Fu, I figured out how to make this work.  I was using the Check Box option from the Form Tools menu which only emailed me the checked items.  If I use the Checklist option from the Widgets menu, however, it will send me a summary of what was and was not checked.  Problem solved.  Thanks!