What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form over storage limit

    Asked by J2braun on June 01, 2015 at 05:31 PM

    the form stopped working. I thought it would reset on June 1st for another 10 submissions?

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    JotForm Support

    Answered by david on June 01, 2015 at 06:36 PM


    Your account is actually still over its storage limits.  Free accounts are allowed up to 100MB of stored files, yours is currently at 119.73MB.  Deleting submissions that have files attached will free up more space.

    If you have any further questions, just let us know and we will be happy to help.