Form over storage limit

  • J2braun
    Asked on June 1, 2015 at 5:31 PM

    the form stopped working. I thought it would reset on June 1st for another 10 submissions?

  • David JotForm Support
    Replied on June 1, 2015 at 6:36 PM

    Hi,

    Your account is actually still over its storage limits.  Free accounts are allowed up to 100MB of stored files, yours is currently at 119.73MB.  Deleting submissions that have files attached will free up more space.

    If you have any further questions, just let us know and we will be happy to help.