getting error msg file size canot be more than 1024kb

  • Profile Image
    lehamrin
    Asked on June 01, 2015 at 07:06 PM

    When testing I get this error msg when I upload a file "getting error msg file size canot be more than 1024kb" am I doing something wrong I thought we get 100 mg of space.

    Can you help please?

  • Profile Image
    Chriistian
    Answered on June 01, 2015 at 10:53 PM

    Hi lehamrin, 

    Thanks for contacting us.

     

    I checked your account and you only have one form. So I assume this is the form in question, I cloned your form - http://www.jotform.us/form/51517045772152 and tried to upload file and I did not encounter the error you are reporting.

     

    Are you still encountering this error? Can you provide us more details about your issue? What file type and file size are you trying to upload in the form when you encountered this issue? What browser version and device are you using?

     

    Regards.