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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    forms appear for a second, then disappear

    Asked by pristum on June 02, 2015 at 07:52 AM

    can you halp me?

     forms appear for a second, then disappear on other computers,works correctly on mine

     

     

    Page URL:
    http://jmgads.com/white_city_fr/?George_HTML

    correctly form apears issue
  • Profile Image
    JotForm Designer

    Answered by ecem on June 02, 2015 at 07:59 AM

    Hi,

    I checked you accountant I am able to see your forms.

    Could you please try to clear your browser cache, and then check the My Forms link again? You can also try to open the page from other browser and/or ISP.

    Best Regards.

    Ecem

  • Profile Image

    Answered by pristum on June 02, 2015 at 08:23 AM

    its not help

    i send printscrean

    not appear on 2 computers

  • Profile Image

    Answered by Syed on June 02, 2015 at 09:22 AM

    Hi,

         Thankyou for the screenshot you provided. I checked frontend of your website, and can see the error, could you please inject the following CSS Code Block to your form. Read our guide here on How to Inject Custom CSS Codes. Review the following screenshot for confirmation.

    .jotform-form { height: 200px !important; }

    Do get back to us, if you need further assistance, we would be happy to assist you.

     

    Thankyou,

  • Profile Image

    Answered by pristum on June 02, 2015 at 09:59 AM

    on hrome it's not works correctly

    the same site other laguge warks

    http://jmgads.com/white_city/?George_HTML

  • Profile Image

    Answered by Syed on June 02, 2015 at 10:08 AM

    "on hrome it's not works correctly";

    Could you please clarify us a bit more.

  • Profile Image

    Answered by pristum on June 02, 2015 at 10:18 AM

    thank you very much!!!!

  • Profile Image

    Answered by Syed on June 02, 2015 at 10:19 AM

    Will let us know, if you need further assistance in any way, we would be happy to assist you.

     

    Thankyou,