What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot open my form in Jotform to edit the form

    Asked by dianet06482 on June 02, 2015 at 10:56 AM

    First it says it large and then gives up.  Form is not large.  I have cleared the cache - refreshed my browser (Chrome).  I can view the form - works on the website


    From is on the bottom of the page near the camera

    Page URL:

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    JotForm Support

    Answered by BJoanna on June 02, 2015 at 12:01 PM

    If I understood you correctly you are not able to open your form inside of JotForm. It seems that there is some problem and forms are not loading fast. I have same problem but when I reload the page the form is shown inside of Jotform Builder.

    Also I was not able to find your form on your website. I see that you are using Wix. Did you embed your form using this guide: http://www.jotform.com/help/70-Adding-a-Form-to-Wix-Site 

    Hope this will help. Let us know if you need further assistance. 


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    Answered by dianet06482 on June 02, 2015 at 12:48 PM

    The form does not load at all inside of jotform.  However it seems that since I took a break it is working.


    The form works fine from the website - opens - takes the information etc


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    JotForm Support

    Answered by BJoanna on June 02, 2015 at 01:45 PM

    If I understood correctly your problem is resolved.

    Fell free to contact us if you have any other questions.