What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form over Quota - But Not?

    Asked by artandsoulvt on June 02, 2015 at 01:23 PM

    Hi there, can you please assist me in making sure my form does not display 'over quota' when people click on the link?

    We have 33 submissions, and the free version states that you can have 100.

    It wants me to upgrade, but I only need the form to work for another few days.

    Thanks for your assistance!


    Christy Mitchell

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    JotForm Support

    Answered by david on June 02, 2015 at 02:31 PM


    Your account is actually over its file storage limits.  Free accounts are allowed to store up to 100MB worth of files and your account currently has 109MB.  You will need to delete some submissions with file attachments in order to free up more space.  I reactivated your forms and account to give you some time to do so.

    If you have any further questions just let us know and we will be happy to help.