Form over Quota - But Not?

  • spacegalleryvt
    Asked on June 2, 2015 at 1:23 PM

    Hi there, can you please assist me in making sure my form does not display 'over quota' when people click on the link?

    We have 33 submissions, and the free version states that you can have 100.

    It wants me to upgrade, but I only need the form to work for another few days.

    Thanks for your assistance!

    artandsoulvt

    Christy Mitchell

  • David JotForm Support
    Replied on June 2, 2015 at 2:31 PM

    Hi,

    Your account is actually over its file storage limits.  Free accounts are allowed to store up to 100MB worth of files and your account currently has 109MB.  You will need to delete some submissions with file attachments in order to free up more space.  I reactivated your forms and account to give you some time to do so.

    If you have any further questions just let us know and we will be happy to help.