What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Explanation of 100 MB limit for free accounts

    Asked by Edward  on June 02, 2015 at 03:17 PM

    Hello,

    Could you please explain what the "100 MB available space" for free accounts means?

    Once uploaded files are delivered to my Dropbox folder, do they continue to count against the 100 MB limit? Is the limit cumulative (meaning once it's reached, the account cannot be used without an upgrade)? Or is that the monthly amount of data that can be transferred using a free account?

    Best,

    Edward

     

    free accounts space limit storage limit
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    JotForm Support

    Answered by Mike on June 02, 2015 at 04:56 PM

    Thank you for contacting us.

    Once uploaded files are delivered to my Dropbox folder, do they continue to count against the 100 MB limit?

    The files are being uploaded to both your JotForm and Dropbox accounts. There is no way to avoid JotForm storage in the first place, but you can delete form entries from Submissions page to delete associated files from JotForm account.

    Is the limit cumulative (meaning once it's reached, the account cannot be used without an upgrade)? Or is that the monthly amount of data that can be transferred using a free account?

    This is a total storage limit, so we do not reset it each month. It is possible to delete form submissions with uploads to clear account upload space quota.

    Please feel free to contact us if you need any further assistance.