What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Attaching PDF

    Asked by ckueltzo on June 03, 2015 at 12:57 AM

    Is there anyway to just have the information send as a PDF and not the email?

    I integrated a fax into the form so when submit is clicked it will send the "text" format email, where I can't get a signature to show up. It will show the signature in the PDF when it comes through, but I don't want both.


  • Profile Image

    Answered by Boris on June 03, 2015 at 06:10 AM


    I'm afraid that I do not completely understand your requirement - to send the information as just a PDF and not the email.

    1. Do you wish to receive an email upon a submission, but that this email contains only the attached PDF of the submission?

    If yes, this is possible. All you need to do is set an Email Notification, remove entries from the body of the Email Notification (as shown in the images below), and tick the Attach PDF option.

    This will result in only an empty email with a PDF file being received.

    2. Alternatively, are you asking that your user be presented with a PDF file, rather then sending them an Autoresponder email? If this is what you are looking for, that can also be achieved by changing the Thank-You-Page Custom URL to this:


    This would make your submitter automatically receive a download of their PDF submissions, as soon as they click on the Submit button.

    If none of these methods are what you are looking for, could you please elaborate what you are trying to achieve? Thank you.