how do i cancel my auto renewal?#

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    varsanbh
    Asked on June 03, 2015 at 04:28 AM
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    Boris
    Answered on June 03, 2015 at 08:57 AM

    Hello varsanbh.

    It seems that you have already managed to cancel your subscription. Your account has been scheduled for a downgrade on 2015-06-20, and you should receive no more charges to your account.

    To cancel your subscription, you would perform these steps (it seems you have already done it):

    1. Login your JotForm account

    2. Click on ​Account shown after clicking on a person/avatar looking icon at the upper right corner of the page.

    3. Now go to ​Billing​​ tab and click ​Switch Subscription​​ under Starter (Free) Plan

    4. Click ​Cancel Subscription​​ button on the new window.

    Please let us know if you need further assistance, we will be happy to help.