What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to create a fillable pdf form?

    Asked by bmm1980 on June 03, 2015 at 07:43 AM

    I'd like to create a fillable PDF document but when I try I get this message when i try:

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>7862809642B5E905</RequestId>
    <HostId>
    hXj1FTZdv1hK6I1Mg3L/Q+eoxgjS0jZui+rWmggDI8F7y8vMk1l0cDtr0/6eLTfT/nxjuT5gAok=
    </HostId>
    </Error>
    message fillable pdf Make fillable
  • Profile Image
    JotForm Support

    Answered by Aury on June 03, 2015 at 11:14 AM

    @bmm1980

    I am sorry for the inconvenient this situation is causing you.

    a fillable PDF document, please take a look at this helpful guide, that shows you step by step: http://www.jotform.com/fillable-pdf-form-creator/.

    In regards with the XML file you mentioned above, please let us know the form link, for us to be able to check on that, recreate the issue and give you a workable solution.