What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long does JotForm retains submitted data and what happens to it when your account if an account is cancelled?

    Asked by Ellen Weiss  on June 03, 2015 at 01:37 PM
    JotForm cancelled submitted data and
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    JotForm Support

    Answered by david on June 03, 2015 at 02:29 PM

    Hi,

    Your data is retained until you delete it.  Even if your subscription is cancelled, your data will remain available.  We do not remove it for any reason.  Unless you delete it yourself, you data will remain on our servers permanently.

    If you have any further questions, let us know and we will be happy to help.