- Andrea KeckAsked on June 03, 2015 at 05:34 PM
I downgraded my service back in April to the free account. We run a business where we only need to collect data submission for about 4 months of the year.
How can I get the charges to stop?
I would prefer not to do a chargeback on my credit card.
Resolving this soon would be appreciated.
- JotForm SupportMike_GAnswered on June 03, 2015 at 06:22 PM
I would like to apologize for the inconvenience this have caused. We have cancelled your subscription for you and we have refunded the latest charge. Thank you.