What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Which plan is my account associated with?Asked by capaurige on June 03, 2015 at 06:02 PM
In my Jotform account profile, it says that I have a free account. However, you also wrote and told me I will owe $90 on June 10. Could you please explain why my profile does not reflect the $90 account type? Thank you.
Thank you for contacting us.
The account that has an active paid subscription is JennyCapella which is indeed set to be renewed on June 10th, 2015. The account capaurige which is the one you used to post this thread is under a free plan and was not able to find any previous subscription associated with it.
I hope this helps to clarify this matter.
If you have further questions, please let us know.