jessicapiekosAnswered on June 03, 2015 08:37 PM
I've embedded a form in my WordPress (4.2.2) page. (I'm using the Bridge theme template.) The form seems to embed properly when I add the code, save, then view the page. However, when I click on the page from the top navigation, the form does not load on the page. If I refresh the page, I can see it. I've had another user recreate this error also. We're viewing the page using Chrome and Safari. Tips on getting the form to load when the page does?
Jonathan JotForm SupportAnswered on June 03, 2015 09:39 PM
Please try first re-embedding your jotform to your WP page using instead its iframe embed code.
Follow this user guide on -Getting-the-Form-iFrame-Code
use the code you get from the one shown on the image below
instead of the default embed code use the Iframe embed code.
Make sure to clear first any previous embed code on the WP page, before you add the iframe embed.
Let us know if this did not work successfully.
jessicapiekosAnswered on June 04, 2015 03:47 AM
That worked - thank you! :)