Text field won't hide using conditionals

  • MUOCredentials
    Asked on June 4, 2015 at 2:08 AM

    I'm trying to hide a field using conditionals. I've tried various combinations: "if field does not equal... then hide", "if field equals... then hide..." It seems to work for "If field is empty then hide..." but that's it. I've tried hide multiple and every way I can think of doing it, but nothing. 

    FYI, I'm trying to hide the text field that says Access: All Access for all badge types except Security.

    Thanks

    Jotform Thread 581777 Screenshot
    Page URL: http://form.jotform.us/form/51530521365144
  • Boris
    Replied on June 4, 2015 at 4:19 AM

    Hello.

    This seems to be caused by a conflict between conditions that are set on these fields. It seems to work properly for me after I have added a new rule:

    Text field wont hide using conditionals Image 1 Screenshot 30

    Then, I modified your first rule to not include the Access All Access field.

    Text field wont hide using conditionals Image 2 Screenshot 41

    After making these changes to a cloned version of your form, it seems to function the way that you want:

    http://form.jotformpro.com/form/51541968542966 (You can clone it to take a closer look.)

    Please let us know how it goes.