What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    REMINDER - ACTION MAY BE REQUIRED: PayPal service upgrades for merchants.

    Asked by ufsa on June 04, 2015 at 09:32 AM



    Recently we received the email below from Paypal and want to inquiry if the upgrades would affect the paypal form that we use through JOTFORM?  

    Please provide any details


    REMINDER - ACTION MAY BE REQUIRED: PayPal service upgrades for merchants.

    Anthony McPhee,

    This is a reminder email. If you have already taken action, please ignore this notification.

    We’re contacting our merchants with some important information in response to an industry-wide security upgrade which is not unique to PayPal. This change involves upgrading Secure Sockets Layer (SSL) certificates over the course of 2015 and 2016. Our upgrade efforts for API endpoints are scheduled to start in June 2015.


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    JotForm Support

    Answered by david on June 04, 2015 at 10:55 AM


    This will not affect the functionality of your PayPal fields at all.  We generally have updates to our integration out long before they are necessary.  You should not have any interruptions in usability whatsoever.  If you do, just let us know and we will be happy to help you get it sorted as soon as we can.