Upgrade Not Working

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    michael.rowe
    Asked on June 04, 2015 at 10:46 AM

    I am trying to upgrade my account and when I put the credit card information and hit submit, a blank form pops up again asking me for the information again.

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    paulsimpson
    Answered on June 04, 2015 at 11:24 AM

    Hi,

    Sorry to hear you were having problems upgrading. We noticed a bug in our system which has now been fixed so you should be able to upgrade successfully.

    Thank you for using JotForm!