What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Technical Difficulty

    Asked by fordel on June 04, 2015 at 11:10 AM

    I am having a TERRIBLE time editing a "Cruise Booking" form.  After several hours, the form has still not "saved". Surely, this is not typical when using forms on your site. Please advise.

    Signed,

    VERY FRUSTRATED

    site saved after hours
  • Profile Image
    JotForm Support

    Answered by david on June 04, 2015 at 12:56 PM

    Hi,

    Edits made to your form should be saved automatically and instantly when you click save or preview your form.  I see 5 forms in your account, all with the same name "Cruise Booking".  Is it possible you are not editing the right one?

    I see your most recent form:

    http://www.jotform.com/51542899722162

    Looks slightly different from the rest, are the edits for that form not saving?  As far as I can tell, the forms you created are updating when edits are made.