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    Technical Difficulty

    Asked by fordel on June 04, 2015 at 11:10 AM

    I am having a TERRIBLE time editing a "Cruise Booking" form.  After several hours, the form has still not "saved". Surely, this is not typical when using forms on your site. Please advise.



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    JotForm Support

    Answered by david on June 04, 2015 at 12:56 PM


    Edits made to your form should be saved automatically and instantly when you click save or preview your form.  I see 5 forms in your account, all with the same name "Cruise Booking".  Is it possible you are not editing the right one?

    I see your most recent form:


    Looks slightly different from the rest, are the edits for that form not saving?  As far as I can tell, the forms you created are updating when edits are made.