Not possible to submit required Text Area in Rich Text mode if it has a Hint Example

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    bvc-isbn
    Asked on June 04, 2015 at 05:19 PM
    It'd be really nice if JotForm fixed this problem.  I just ran into it again a year after this conversation took place.  Let's just say it's not an intuitive work-around.
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    Mike
    Answered on June 04, 2015 at 05:27 PM

    I was able to reproduce the issue. It looks like that there is some conflict between Hint Example option and required Rich Text mode of the Text Area field.

    A bug report ticket has been attached to this thread and escalated to our Development Team.

    We will let you know if we have any updates on this. Thank you.

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    jonathan
    Answered on June 04, 2015 at 10:06 PM

    if you have responded to this thread, your latest response did not reach us.

    Please use this link http://www.jotform.com/answers/582405 to retry.

    Just to let you know also, a bug ticket report had already been submitted by our colleague Mike_T to our higher team support.

    We will notify you once we have update on the status of the ticket.

    Thanks.

     

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    bvc-isbn
    Answered on June 04, 2015 at 10:36 PM

    Thanks, I hope the bug can be fixed!

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    jonathan
    Answered on June 04, 2015 at 11:51 PM

    Thank you. Our developer assigned on the ticket will notify you here as soon as they have news on the fixed.

    Cheers!

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    bvc-isbn
    Answered on June 05, 2015 at 10:49 PM

    Super!  I'll see if I can put my hint back in when I have a moment to play.  8)

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    ashwin_d
    Answered on June 06, 2015 at 03:10 AM

    Hello,

    Sure. Do test the issue again and get back to us if the issue persists. 

    Thank you!