What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not possible to submit required Text Area in Rich Text mode if it has a Hint Example

    Asked by bvc-isbn on June 04, 2015 at 05:19 PM
    It'd be really nice if JotForm fixed this problem.  I just ran into it again a year after this conversation took place.  Let's just say it's not an intuitive work-around.
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    JotForm Support

    Answered by Mike on June 04, 2015 at 05:27 PM

    I was able to reproduce the issue. It looks like that there is some conflict between Hint Example option and required Rich Text mode of the Text Area field.

    A bug report ticket has been attached to this thread and escalated to our Development Team.

    We will let you know if we have any updates on this. Thank you.

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    JotForm Support

    Answered by jonathan on June 04, 2015 at 10:06 PM

    if you have responded to this thread, your latest response did not reach us.

    Please use this link http://www.jotform.com/answers/582405 to retry.

    Just to let you know also, a bug ticket report had already been submitted by our colleague Mike_T to our higher team support.

    We will notify you once we have update on the status of the ticket.

    Thanks.

     

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    Answered by bvc-isbn on June 04, 2015 at 10:36 PM

    Thanks, I hope the bug can be fixed!

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    JotForm Support

    Answered by jonathan on June 04, 2015 at 11:51 PM

    Thank you. Our developer assigned on the ticket will notify you here as soon as they have news on the fixed.

    Cheers!

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    Answered by bvc-isbn on June 05, 2015 at 10:49 PM

    Super!  I'll see if I can put my hint back in when I have a moment to play.  8)

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    JotForm Support

    Answered by ashwin_d on June 06, 2015 at 03:10 AM

    Hello,

    Sure. Do test the issue again and get back to us if the issue persists. 

    Thank you!