- mistertiddAsked on November 22, 2011 at 05:12 PM
Can you help? I'd love the feedback form to be on this site.
I can't see how I can call the JS file (containing the Jotform styles etc.) AND the code from the url provided.
- allanftdAnswered on November 23, 2011 at 02:37 AM
I have checked your website but did not find any Feedback buttons there that we can test (you may have deleted it). I think there is conflict between the Feedback button and the jquery script on your webpage - which is a known issue already.
Please refer to the following threads related to this issue for more information on how to resolve this conflict:
Let us now if you need further help.
- mistertiddAnswered on November 23, 2011 at 09:20 AMThanks for the reply. The latest word from Jotform, as per the latest link you sent me, is that there is no solution - period. Is this still the case? That was posted in September.
Graeme Tidd - Yahoo account
- fxrAnswered on November 23, 2011 at 05:40 PM
JotForm have no plans to change its code base, so if you want to make Jquery code work with JotForm you have to make your code compatible. Jquery has a no.conflict method detailed here which should help in that process.
Looking at your page, I believe the two pieces of code causing the conflict are these:
If you want to remove those, maybe in a test page which contains a copy of your original URLs code i.e http://www.marktiddplumbing.co.uk/ to see if JotForms code will then work, I may be able to edit those two scripts and provide you with code that doesnt conflict with JotForm.
- mistertiddAnswered on November 25, 2011 at 04:53 PM
Hi. Thanks for the reply and the offer to look at the code. I would use the feedback form on almost all sites I design, if it was not for this issue. The thing is, the feedback function works just fine - not issues with that at all. What is does though is stop the sliding tabs and Nivo slider working. So I can't remove the code for these as they will not work, which is the issue. However, I have removed the code for Nivo to see if this had an effect, but the sliding tabs still did not work, and vice versa. I appreciate it is what it is and that there probably is no solution, which is a shame as the feedback form is damn good, but the other code forms the foundation of this site and so wins on that front. G
- fxrAnswered on November 25, 2011 at 05:05 PM
OK. Fair enough, I will just say there probably is a solution you just have to work hard enough to find it.
Just looking again at your code, i see two other scripts i missed on first look.
Conflicts probably exist in those 4 scripts.
- mistertiddAnswered on November 25, 2011 at 06:31 PM
Thanks, FXR. I solved it! I went into the jquery.nivo.settings.js file (simply the control settings for the slider) and added: var j = jQuery.noConflict(); to line 1. I then changed the $ symbol to j (there were only two instances) and voila - sorted. I am very, very happy; now I can use a JotForm feedback form with the site - it's live. Thanks for all of your help. G
- mistertiddAnswered on November 25, 2011 at 06:54 PM
Actually, the JotFom form as position right of centre on the website does not work in Firefox - the submit button is not showing. Can you help? Works fine in IE and Chrome. Thanks. G