What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Suspended Account: why is my from disabled?

    Asked by tilalit on June 05, 2015 at 09:46 AM

    i cant see my form. it always seen disabled. why?

    Page URL:

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    JotForm Founder

    Answered by aytekin on June 05, 2015 at 11:39 AM

    Sorry about the incorrect suspension. We have now re-enabled yoru account. 

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    Answered by Boris on June 05, 2015 at 11:42 AM


    We are sorry for the inconvenience. Your form has been erroneously detected by our automatic Phishing Detector Tool, and your forms submissions have subsequently been suspended.

    The Phishing Detector Tool allows us to disable thousands of forms that are created every day to steal users passwords, Credit Card and banking details, Facebook credentials, etc.

    Unfortunately, our tool is not yet fully updated to properly scan foreign languages, such as Turkish or French. To ensure that your forms don't get disabled in the future, we highly recommend that you create your forms in English, and then use our Language Translator tool to make your form multilingual.

    For more information about this issue, you can take a look at the post by our Manager:


    Thank you for your understanding, and sorry for the inconvenience.

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    Answered by tilalit on June 05, 2015 at 11:45 AM

    thank you so much :)