What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to change the recipient email address?

    Asked by nelsonclan on June 05, 2015 at 11:31 AM

    I am a volunteer for a pet rescue and have been setting up an online application for adoption.  How do I change the submit button email from my email to the actual email account we use for adoptions.  Thank you!

    email changing email and email account thank
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    JotForm Support Manager

    Answered by Jeanette on June 05, 2015 at 02:48 PM

    Select the form you want to update and click on "Edit Form"

     
    Click on "Emails"  button on the form builder tool bar. 
     
     
    Select the "Notification"
     
     
     
    Click on the "Reply-To and Recipient Settings" button
     
     
     
    An envelope come up. You can view and change the email address in the field highlighted below:
     

     

    Make sure the all the fields are completed for the Sender section. Then click on the "Finish" button.