What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    At checkout, Paypal won't let me check out without creating an account.

    Asked by mary.e.farley on June 05, 2015 at 09:03 PM

      On Adobe Forms, that option was always available.  Have I set up Jotforms incorrectly?

    Thank you.

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    JotForm Support

    Answered by EltonCris on June 06, 2015 at 02:57 AM


    I'm not sure if I understand your question correctly. You mean in adobe forms you are able to checkout or purchase items on Paypal as "guest" or without logging in? I think this is a Paypal restriction rather than with Jotform. I can see that your Paypal payment config is perfectly fine.

    This information might also help. https://www.paypal.com/cgi-bin/webscr?cmd=p/mer/WAX_landing-outside (Check the last details).

    Kindly let us know if you have further questions or if you need anything else. Thank you!