At checkout, Paypal won't let me check out without creating an account.

  • mary.e.farley
    Asked on June 5, 2015 at 9:03 PM

      On Adobe Forms, that option was always available.  Have I set up Jotforms incorrectly?

    Thank you.

  • Elton Support Team Lead
    Replied on June 6, 2015 at 2:57 AM

    Hello,

    I'm not sure if I understand your question correctly. You mean in adobe forms you are able to checkout or purchase items on Paypal as "guest" or without logging in? I think this is a Paypal restriction rather than with Jotform. I can see that your Paypal payment config is perfectly fine.

    This information might also help. https://www.paypal.com/cgi-bin/webscr?cmd=p/mer/WAX_landing-outside (Check the last details).

    Kindly let us know if you have further questions or if you need anything else. Thank you!