What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can we add option for custom amount and term for subscription on Stripe Payment Widget

    Asked by CharismaBusiness on June 06, 2015 at 09:46 PM

    I need a form where the end user can input a custom amount of money and specify their own term for a subscription. For example, If they want to give $55 per quarter, they can specify that custom on the form.

    The way the payment widget is setup now, is that I can make a subscription with custom values that I set, but the end user has to pick one of the existing values, they cannot input their own.

    So basically, I want to collect a custom donation  amount (set by the end user) at a user-specified time / term (i.e. monthly, quarterly or yearly)

    Can JotForm please create this "end-user custom input" option for subscriptions. 

    Hope this makes sense. This would be an awesome addition to an already awesome form generator!

    amount donation custom recurring custom subscription
  • Profile Image
    JotForm Support

    Answered by jonathan on June 07, 2015 at 12:46 AM

    Unfortunately, you cannot do this on the Subscription Payment option.

    The only way I know of is by using Custom Payment Form similar to what was discussed here

    -Unable-to-see-the-option-to-collect-custom-amount-payments-when-using-Stripe-s-integration

    So, you have to create your custom subscription options, and then you can add a custom amount separately. In the resulting payment, you can now calculate the subscription and the custom amount.

    Hope this help. Please let us know if you need further assistance on this.

    Thanks.

     

     

  • Profile Image
    JotForm Support

    Answered by jonathan on December 16, 2015 at 08:11 PM

    Hi,

    This feature is now available in the Form Builder when creating Custom Subscription Payments.

    Here is an example form https://form.jotform.com/53497186273971?

     

    It is now possible to have Subscription with Custom Amount.

     

    There is now a 'Variable Price' option that can be enabled for Subscription Type of Payment.

    Hope this help. Let us know if you have further question on this feature.

  • Profile Image

    Answered by thebidcalendar on December 17, 2015 at 01:54 AM

    I need the same, am using the example above currently however it is misleading to the customer since it has the per month on it. "USD for each month". along with the word Donation to describe it. If we could change those two items this would be perfect, or at least let us have the option for those entries.
  • Profile Image
    JotForm Support

    Answered by Charlie on December 17, 2015 at 02:15 AM

    @thebidcalendar

    To better discuss the concern you have, I went ahead and opened a separate thread for you. Please refer to this link instead: http://www.jotform.com/answers/727481. We will address it shortly.

    Thank you.