What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to edit forms

    Asked by Oukhara on June 07, 2015 at 04:09 AM
    unable to edit cannot edit edit form edit
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    JotForm Support

    Answered by Jan on June 07, 2015 at 09:17 AM

    Original thread title: When I go to edit my forms they do not load for editing... Why??

    We don't have any reported issue about this problem. I was able to edit the forms on my end. Please try the following steps:

    1. Clear your browser's cache.

    2. Disable any unnecessary browser's extensions or add-ons

    3. Try another browser.

    In addition to that, I will clear your form cache so that your forms will be refreshed from our servers. Hope this works. Let us know if you're still having issues with it.

    Thank you.

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    JotForm Support

    Answered by Jan on June 07, 2015 at 09:26 AM

    I would like to ask if you are getting any error messages? Also, what browser are you using? Thank you.