What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Does the option to hide empty fields in auto-responders exist?

    Asked by crossland on June 08, 2015 at 12:19 PM
    Does the option to hide empty fields in auto-responders exist yet? 
  • Profile Image
    JotForm Support

    Answered by Boris on June 08, 2015 at 12:24 PM

    Hello.

    Please note that the same setting for hiding empty fields on email alerts that works on Email Notifications, also works on Autoresponders. Please see this guide for details:

    http://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts

    If you change the preference found under Setup & Embed > Preferences > Advanced Settings > Hide Empty Fields on Emails to Enabled, and if you haven't changed the body of your email notification / Autoresponder, empty fields will not be shown in your Autoresponders.

    Please let us know if you need further assistance.