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    Shipping address separate from billing address when using PayPal Pro

    Asked by waxing1 on June 08, 2015 at 01:54 PM

    How do i transfer a shipping address to Paypal using Paypal Pro?  I see the option to use billing address as shipping in the options but what if they need it shipped to an different address?  Thank you

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    JotForm Support

    Answered by david on June 08, 2015 at 02:36 PM


    I do not believe it is possible to have a different shipping address from the billing address with our PayPal Pro integration using the credit card option.  The shipping address is currently required to either be the same as the billing address or not collected at all.  A separate shipping address can be used when paying with PayPal but not with a credit card through the form. 

    I will submit a feature request for this to see if this is something we can include.  I am not sure if the current setup is for security reasons so it may not be something we can change.  Either way we will update you here in this thread as soon as we have any further information.