- AboutWebsiteHostingAsked on June 08, 2015 at 06:25 PM
We've been using your contact forms for years and love them.
We have a problem today though...
One of our contact forms has just vanished.
Form: Adventurebayvernon.com (169 submissions)
Noticed the form missing June 8, 2015. Logged on to find all submissions gone as well.
If you check analytics, you will see there was a form there. Here's what it looked like:
Here's the page where the form was running for the past month or two (note that I will need to replace the form until we have a solution from you):
We received contact form submissions pretty much daily, including today, before the form vanished.
Hopefully, you can restore the form, settings & data.
- JotForm SupportjonathanAnswered on June 08, 2015 at 08:17 PM
I was able to see the problem also. When I checked your jotform http://www.jotform.ca/form/21275057315247 I see an empty/blank form
There was an issue with our Form Builder yesterday, it must have caused this issue.
To fix it, please revert the form to the previous working version.
You can revert using the Form Revision History feature of the Form Builder.
user guide: -How-to-View-Form-Revision-History
Make sure you are logged in to your account at http://www.jotform.com/login then select your form and revert.
Usually, it will work by just reverting to the last saved version.
Hope this help. Please let us know if this did not resolve the issue.