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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Thank You Page: Custom URL not working

    Asked by deepakmelwyn on June 09, 2015 at 04:51 AM
    Another problem is that the form does not redirect to a custom URL. 
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    JotForm Support

    Answered by Chriistian on June 09, 2015 at 05:10 AM

    Hi deepakmelwyn, 

    Thanks for contacting us.


    I checked your form and found out that there are conditions that overwrites the Thank You page setup in your form. That is the reason why the Thank You page Custom URL setup is not working. See screenshot below.


    You can delete or disable these conditions for the Thank You page Custom URL setup to be implemented. To delete or disable the conditions, just follow the instructions below.


    If you need further assistance, please feel free to contact us again.