- OpalAsked on June 10, 2015 at 01:22 AM
When I try to down load my forms the download exporter reads, your download will begin in a few seconds. But it has not started to download at all. I have waited for 20 min. and still no down load. How can I get my forms before the program closes out on June 23, 2015?
- JotForm SupportEltonCrisAnswered on June 10, 2015 at 06:38 AM
I see that you have existing forms in your account "ojmurphy". Is this the Jotform account you are trying to import your adobe forms?
Base on your browser info here on forum, you are running on Windows. If that's correct, you can download the Windows version of the form exporter here https://www.jotform.com/downloads/formscentral-export-win32.zip.
The formcentral exporter app is pretty straight forward. First, enter your Jotform email then login to your adobe account. Once finished, you will see options if you want to import all your adobe forms or select which forms you want to import to Jotform.
Let us know if you have further questions. Thanks!