What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form over quota

    Asked by amafest on June 10, 2015 at 09:50 AM

    we received an email saying the form wasn't working we have only seen 10 submission roughly. Def not 100 which we were under assumption is under the free trial. we would like to have more submissions but kit keep saying "form over quota" and we are not over forms. is this date? we need an urgent answer because now its affecting our webpage. 

    Submissions form over quota email
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    JotForm Support

    Answered by Welvin on June 10, 2015 at 11:55 AM

    Based on your account usage, it looks like you have reached your SSL Limit which is 10 only for free accounts. But you have upgraded your account so I think you are all set now.

    Let us know if you need further assistance.

    Thanks