What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to view saved conditions

    Asked by perspective@design-albums.com on June 10, 2015 at 10:13 AM

    Hi, trying to save conditions but after i set it up and come back it's disapeard

    Page URL:

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    JotForm Support

    Answered by Charlie on June 10, 2015 at 12:41 PM

    Apologies for the inconvenience, I've cloned your form and I was able to get some errors when adding and viewing the saved conditions. 

    I'll forward this to our developers to have it checked. For the meantime, could you try reverting back your form to an earlier state and see if that temporarily fixes the problem in your end. Here's the guide on that: http://www.jotform.com/help/294-How-to-View-Form-Revision-History.

    We'll update you as soon as we hear any news from our developers regarding this.


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    JotForm Support

    Answered by david on June 10, 2015 at 04:22 PM

    There was an error caused by deleted fields and conditions that were associated with them.  It has now been fixed.  If the issue persists, please let us know and we will be happy to have another look.