Unable to view saved conditions

  • perspective@design-albums.com
    Asked on June 10, 2015 at 10:13 AM

    Hi, trying to save conditions but after i set it up and come back it's disapeard

  • Charlie
    Replied on June 10, 2015 at 12:41 PM

    Apologies for the inconvenience, I've cloned your form and I was able to get some errors when adding and viewing the saved conditions. 

    I'll forward this to our developers to have it checked. For the meantime, could you try reverting back your form to an earlier state and see if that temporarily fixes the problem in your end. Here's the guide on that: http://www.jotform.com/help/294-How-to-View-Form-Revision-History.

    We'll update you as soon as we hear any news from our developers regarding this.

     

  • David JotForm Support
    Replied on June 10, 2015 at 4:22 PM

    There was an error caused by deleted fields and conditions that were associated with them.  It has now been fixed.  If the issue persists, please let us know and we will be happy to have another look.