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    View Submissions: last part seems to be missing

    Asked by Cogetil on June 11, 2015 at 02:44 AM



    when i recieve the submission the last part is missing if i view it in jotform - submission viewer, but not whe copy i recieve with mail 




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    Answered by Cogetil on June 11, 2015 at 03:01 AM

    somehow it appear now

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    Answered by Boris on June 11, 2015 at 04:46 AM

    Hello Cogetil.

    It may have been a temporary connection or timeout issue that you have experienced. As the information had been emailed to you, it had also been captured as a submission and the data should be visible on the View Submissions page.

    Thank you for letting us know that the issue had resolved itself on its own, which leads me to believe that it was just a form of a connection timeout or a browser cache issue.

    Please let us know if the issue appears again, and we will certainly take a closer look into what might have caused it. Have a nice day.