What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to submit password reset button

    Asked by fabianl1 on June 11, 2015 at 03:12 AM

    When I click on "forgotten password" I enter my email address and press submit but nothing happens. I've tried this on firefox and google chrome.

    reset button submit password email forgotten password forgotten
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    JotForm Support

    Answered by Boris on June 11, 2015 at 04:04 AM

    Hello.

    You can also try resetting your password with your username, fabianl1.

    I have just filled it for you, and I can see from our mailing records that the password reset email / instructions have been sent to your account default email address, the one starting with admin@.

    Please let us know if you need further assistance.