Send confirmation email (autoresponder) back to customer

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    Asked on June 11, 2015 at 07:32 AM


    I'm switching from Adobe to Jot and would like the customer to receive notification when he/she completes a form.

    They add their email address in one of the fields in the form - this is used to send then a "receipt" of what they have filled in (if that makes sense?).

    I adobe you could select from the email box within the form called "email address"..


    So just to be clear - the purpose is to send the customer data that they have completed within their submitted form - not to send an email to me - sort of a receipt for the customer?


    can this be achieved

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    Answered on June 11, 2015 at 09:12 AM

    Hello, and welcome to JotForm. :)

    Yes, we support this feature, and it is called Creating-a-Form-Autoresponder.
    (More detailed guide can be found here: Notification-Autoresponder-Email-Details)

    You can add Autoresponders by going to Setup & Embed > Emails > Add New Email, and selecting Autoresponder. Please take a look at the guides linked above for details on how to fill out your Autoresponder, and please feel free to contact us anytime if you need help setting it up. We will be happy to assist you.