What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Do I need SSL on my site?

    Asked by Davin  on June 12, 2015 at 01:11 AM
  • Profile Image

    Answered by Boris on June 12, 2015 at 04:20 AM

    Hello Davin.

    That depends on what kind of data you will be collecting on your forms. If you will be collecting private and sensitive information from your users, then you should be using secure SSL form submissions, so that this information is not sent in the open and so that servers between you and your users can't see what information your users are sending you.

    If you are using secure SSL submissions, your website should also have SSL enabled. This is to prevent so called mixed-content related issues, where most browsers would not properly load your page or your form if you embedded the form securely on a non SSL enabled website.

    However, if you are not collecting any private / sensitive information from your users, you do not need to use SSL submissions.

    Please let us know if you need further clarification, we will be happy to help.