Why is my embedded jotform not visible on mobile devices?

  • daberistic
    Asked on June 12, 2015 at 2:53 AM

    I embed the International Student Health Insurance form in my website, but the form does not show on iphone.

    http://www.daberistic.co.za/2226938469233982998321307301032044538505.html

     

    Also the Medical Needs Analysis embedded in the website does not display on iphone (mobile version of website).

    http://www.daberistic.co.za/2130730103204453850538656277143578020272.html

     

  • KadeJM
    Replied on June 12, 2015 at 9:04 AM

    I tested your website on both Desktop and Mobile and I can confirm that your jotform is not visible on Mobile as it should be.

    According to your Website I found you are using "Weebly" as your site hosting provider.

    Please refer to https://www.jotform.com/help/215-Adding-a-Form-to-Weebly to ensure that you've embedded your jotform properly within your weebly site.

     

    Desktop:

    Why is my embedded jotform not visible on mobile devices? Image 1 Screenshot 30

     

    Mobile:

    Why is my embedded jotform not visible on mobile devices? Image 2 Screenshot 41

     

  • daberistic
    Replied on June 16, 2015 at 4:07 PM

    Thanks, it has helped to solve the problem of not displaying correctly on mobile devices.

  • raul
    Replied on June 16, 2015 at 4:54 PM

    We're glad to know that the guide provided by Kade worked for you.
    If you need further assistance, please don't hesitate to contact us.