What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my embedded jotform not visible on mobile devices?

    Asked by daberistic on June 12, 2015 at 02:53 AM

    I embed the International Student Health Insurance form in my website, but the form does not show on iphone.

    http://www.daberistic.co.za/2226938469233982998321307301032044538505.html

     

    Also the Medical Needs Analysis embedded in the website does not display on iphone (mobile version of website).

    http://www.daberistic.co.za/2130730103204453850538656277143578020272.html

     

    Page URL:
    http://www.daberistic.co.za/2130730103204453850538656277143578020272.h<br/>tml

    Mobile www mobile version href
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    JotForm Support

    Answered by KadeJM on June 12, 2015 at 09:04 AM

    I tested your website on both Desktop and Mobile and I can confirm that your jotform is not visible on Mobile as it should be.

    According to your Website I found you are using "Weebly" as your site hosting provider.

    Please refer to https://www.jotform.com/help/215-Adding-a-Form-to-Weebly to ensure that you've embedded your jotform properly within your weebly site.

     

    Desktop:

     

    Mobile:

     

  • Profile Image

    Answered by daberistic on June 16, 2015 at 04:07 PM

    Thanks, it has helped to solve the problem of not displaying correctly on mobile devices.

  • Profile Image

    Answered by raul on June 16, 2015 at 04:54 PM

    We're glad to know that the guide provided by Kade worked for you.
    If you need further assistance, please don't hesitate to contact us.