Paypal integration: Taking label as a quantity property

  • Acadian
    Asked on June 12, 2015 at 10:31 AM

    Morning!

    We have a course that costs $35 and a client applied for it, but the price is showing $315. Is this a glitch?

     

    Thanks so much,

    Kimberly

    Jotform Thread 587308 Screenshot
  • Aurora JotForm Support
    Replied on June 12, 2015 at 12:08 PM

    I have cloned your form and checked it, however it shows $35.00, same as your above included screen shot.

    While testing your form in the website you mentioned above, I had the following result:

    Paypal integration: Taking label as a quantity property Image 1 Screenshot 20

    As the description begins with a number, "9am..." it is taking as a Quantity, 35*9=315.

    Let me go ahead, I am going to send this inquiry to our second level so they can analyze this situation and find the best solution.

    You will be contacted through this thread, as soon as this is solved.

    In the meantime, my best advise for you is to change the title of the Lable, maybe with the date in front and then the time "June 16,2015 at 9am".

    I am really sorry for the inconvenient. If we can assist you further please let us know.

  • Acadian
    Replied on June 12, 2015 at 12:12 PM

    Aury,

    Thanks so much for your help, just keep me updated.

    Thank you!

    Kimberly

  • Aurora JotForm Support
    Replied on June 12, 2015 at 1:00 PM

    For sure we will.

    Thank you so much for your understanding.

  • Jeanette JotForm Support
    Replied on June 12, 2015 at 2:41 PM

    The problem is that you needed to enable the special pricing checkbox, then just leave the price for each option the same.

    Paypal integration: Taking label as a quantity property Image 1 Screenshot 30

     

    I created a short version of your form, and this one works with no problem.

    http://form.jotformpro.com/form/51625404142950

    The amount is still $35.00 at the paypal side.

    Paypal integration: Taking label as a quantity property Image 2 Screenshot 41

  • Acadian
    Replied on June 12, 2015 at 3:01 PM

    Awesome! Thank you for your help. If I have any further issues, i will be sure to let you know.

    Have a wonderful weekend. :)

    Kimberly