Unable to save the form changes.

  • Profile Image
    moonstoneandmoss
    Asked on June 12, 2015 at 11:03 AM

    Hello, 

    I'm having trouble in a couple of different places.

    1) I'm trying to save by hitting the disk button, and it's not telling me that my information has been saved and earlier I received a pop-up saying that there has been an issue with saving. I don't want to have to lose all of the work that I've been creating today.

    2) Is there a way to alight text boxes (besides the auto, left, top, right) options? I have two fields next to each other, but since the first column pushes the second one over due to the number of characters, it looks sloppy since they aren't totally aligning.

    Thank you!
    Ariana 

  • Profile Image
    ashwin_d
    Answered on June 12, 2015 at 12:25 PM

    Hello Ariana,

    I'm sorry for the trouble caused to you.

    I did check the current version of your saved form and also the image you have shared in your question. It seems the last few question which is being displayed in the screenshot is not yet saved.

    What happens when you click on the "Save" button or press "Ctrl+S"? 

    While I was checking your form and responding to you, it seems you were able to save successfully. As per your form's "Revision History", your form was saved saved few minutes ago successfully with all the changes. Please check the screenshot below:

     

    Can you please confirm if you were able to save your form successfully?

    I have moved your second question to a new thread and you will be answered here:  http://www.jotform.com/answers/587424 

    Thank you!