Why does the photo upload in edit mode not complete?

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    Asked on June 12, 2015 at 02:28 PM




    We are trying to upload photos to a report after it has been originally submitted but the upload never finishes. It continues to displays Please Wait for a long time. This occurrence is with Studio 620641. The same result happens when trying to upload files post original submission via the edit link in the RBC confirmation email.

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    Answered on June 12, 2015 at 03:53 PM

    Thank you for contacting us.

    I was able to reproduce a form submissions issue which seems to be caused by a blank widget field which is the last field on your form.

    Please remove mentioned widget field, and then try to submit/edit the form again.