What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why does the photo upload in edit mode not complete?

    Asked by MerleRBC on June 12, 2015 at 02:28 PM




    We are trying to upload photos to a report after it has been originally submitted but the upload never finishes. It continues to displays Please Wait for a long time. This occurrence is with Studio 620641. The same result happens when trying to upload files post original submission via the edit link in the RBC confirmation email.

  • Profile Image
    JotForm Support

    Answered by Mike on June 12, 2015 at 03:53 PM

    Thank you for contacting us.

    I was able to reproduce a form submissions issue which seems to be caused by a blank widget field which is the last field on your form.

    Please remove mentioned widget field, and then try to submit/edit the form again.