What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    API for MailChimp integration is not allowing me to complete the set up

    Asked by daveinoc on June 13, 2015 at 08:38 PM

    I am attempting to set up an integration with Mailchimp, but your system isn't allowing me to complete the set up process. It's telling me that there is no email field. Please help me resolve this issue.

     

    Screenshot
    mailchimp mailchimp mapping
  • Profile Image
    JotForm Support

    Answered by jonathan on June 14, 2015 at 08:41 AM

    Please review also the user guide: -How-to-Integrate-with-MailChimp

    The one thing you need to check also is, make sure that the MailChimp List that you will use in the integration do have an existing E-mail field.

    Redo also the integration (make sure to remove first the existing integration). Check if after redoing the integration if email field from your jotform http://www.jotform.us/form/51631671278155 is now available in the dropdown selection list during field mapping.

    Please let us know if issue persist.

    Thanks.