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  • Profile Image

    captcha stopped working

    Asked by Ken Srodek  on June 14, 2015 at 09:06 AM

    Your forms have been working great for a long time. Today I noticed that the captcha word is not loading. the gear just spins forever. Has something changed? or is the captcha just down at the moment?

     

    http://www.advantageprintwear.com/quote.html

    http://www.advantageprintwear.com/contact.html

     

     

    Thanks.

    Ken

    Page URL:
    http://www.advantageprintwear.com/quote.html

    Screenshot
    stopped working long time captcha
  • Profile Image
    JotForm Support

    Answered by Welvin on June 14, 2015 at 03:03 PM

    Hi Ken,

    Our apologies. The captcha is loading properly to my end, but your form is currently embedded using our JS method. I think there's a conflict in the page causing the captcha codes to stopped from loading. In this case, I would advise re-embedding your form using our iframe method:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Thanks

  • Profile Image

    Answered by Ken  on June 16, 2015 at 06:56 AM

    Thanks Welvin!