What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    captcha stopped working

    Asked by Ken Srodek  on June 14, 2015 at 09:06 AM

    Your forms have been working great for a long time. Today I noticed that the captcha word is not loading. the gear just spins forever. Has something changed? or is the captcha just down at the moment?








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    JotForm Support

    Answered by Welvin on June 14, 2015 at 03:03 PM

    Hi Ken,

    Our apologies. The captcha is loading properly to my end, but your form is currently embedded using our JS method. I think there's a conflict in the page causing the captcha codes to stopped from loading. In this case, I would advise re-embedding your form using our iframe method:



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    Answered by Ken  on June 16, 2015 at 06:56 AM

    Thanks Welvin!