auto responder not working

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    longwoodherbshop
    Asked on June 16, 2015 at 03:03 PM

    I've tried many many times and many ways and looked at other support issues, and can't get my auto responder to work. I submit the form, but never see the auto response email delivered.

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    Sammy
    Answered on June 16, 2015 at 03:34 PM

    Kindly confirm that you have set the sender email settings in the auto-responder email

    Also add jotform's domain to your email white-list to avoid sending the emails from jotform to the junk mail