- jared loomisAsked on November 25, 2011 at 01:19 PM
i thnk i ordered two time for my same account can you check this for me please th
- JotForm SupportNeilVicenteAnswered on November 25, 2011 at 06:13 PM
Thank you for upgrading your account to Premium. Upon checking our records, I found out that you ordered a Premium subscription for the account dontplay67 just once. Kindly check your credit card statement to confirm that you are billed a single charge for the upgrade.
You have ordered subscriptions in the past but it is for a different account which is now inactive.
We shall be waiting for your feedback.